Three customer channels. One AI agent. One inbox.
Your customers don't pick where to reach you — they pick whatever app they had open. Saygents meets them on every one. The same agent, with the same knowledge, the same tone, and the same calendar — across Web Chat, Instagram DM, and Facebook Messenger.
Start with one. Add the rest when you are ready.
Solo plans launch with one channel. Duo covers two. Trio covers all three from day one. Adding a channel later means moving up a tier — a configuration change, not a rebuild.
Web Chat
A 2-minute embed that turns visitors into bookings
One script tag, every page, instant qualification. The agent greets visitors, answers their questions, checks calendar availability, and books appointments — all without the visitor leaving your site.
- High-traffic service sites
- Med spas, real estate, home services
- After-hours website visitors
Instagram DM
Reply to every Instagram inquiry in seconds
Connect from your agent's Connections page in two clicks — sign in with your existing Facebook account, pick your Instagram Business account, done. Every DM gets a real reply in your brand voice, day or night, with full conversation handling from intro to booking.
- Visual-first brands
- Fitness, beauty, lifestyle
- Influencer-driven inbound
Facebook Messenger
Never miss a Page inquiry again
Connect from your agent's Connections page in two clicks — authorize your Facebook Page once and you're live. Handles every inquiry — pricing, service areas, scheduling — with smart escalation to your team when the conversation gets specific.
- Local service businesses
- Facebook ad → Messenger CTA
- Multi-location franchises
Every conversation in one screen.
Your customers reach you across three different apps. Without Saygents, that means three different inboxes for your team to monitor — and at least one that gets neglected by Tuesday afternoon.
With Saygents, every conversation from every channel lands in one unified inbox. Your team takes control of any chat with one click. The agent and your team see the same context, the same history, and the same lead status — no matter which app the customer is messaging from.
The unified inbox is included on Solo, Duo, and Trio from day one. There is no "premium tier" gating it.
What "unified" actually means
- Every conversation across every connected channel in one feed
- One-click takeover on any conversation — no separate logins
- Same customer history visible to agent and human team
- Conversation outcomes (Booked / Helped / Chatted / Confused / Failed) across all channels — not just chat
- Per-channel filters when you need to focus on one inbox
- Search across every channel in seconds, not minutes
Which channel for which job?
A 30-second cheat sheet — full detail lives on each channel page.
| Channel | Reply time | Setup effort | Sweet spot |
|---|---|---|---|
| Web Chat | Near-instant | 2-min embed | Anyone with a website |
| Instagram DM | Near-instant | Connect IG Business | Visual brands & influencers |
| Messenger | Near-instant | Connect FB Page | Local services + FB ads |
Pick your channels. We do the wiring.
Solo launches on one channel. Duo covers two. Trio launches with every channel from day one. Book the demo and we’ll show you which tier fits your business — then we handle every API, OAuth flow, and webhook.